Privacy Policy
Last updated: February 10, 2026
Z.E Digital Tech ("Company", "we", "us") operates the Ultimate Trading Bot platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, name, and payment details when subscribing to a paid plan
- Payment Information: PayPal transaction IDs, bank transfer references, or cryptocurrency transaction hashes. We do not store credit card numbers.
- Support Communications: Emails and messages you send to our support team
1.2 Trading Data
- Paper Trading Data: Simulated trade history, positions, portfolio balances, and backtesting configurations stored in your browser's local storage
- Live Trading Data: For Trader and Professional plans, trade signals and execution logs are processed through our servers
- MT5 Credentials: If you connect a MetaTrader 5 account, your credentials are encrypted and used solely for trade execution
1.3 Automatically Collected Information
- Usage Data: Pages visited, features used, session duration
- Device Data: Browser type, operating system, screen resolution
- IP Address: Used for security and approximate location
- Cookies: Essential cookies for session management; no tracking cookies
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, maintain, and improve the trading platform
- Account Management: To process subscriptions, payments, and support requests
- Trading Execution: To generate signals, execute trades, and manage your portfolio
- Security: To detect and prevent fraud, abuse, and unauthorized access
- Communication: To send trading alerts (Trader and Professional plans) and service updates
- Analytics: To understand usage patterns and improve the Service (aggregated, anonymized data only)
3. Trading Data Privacy
Your trading data is treated with the highest level of confidentiality:
- We do NOT share your portfolio data, trade history, or positions with any third party
- We do NOT sell your trading data
- We do NOT use your trading data for our own trading or share it with other users
- Paper trading data is stored locally in your browser and is not transmitted to our servers
- Live trading data is processed only for trade execution and is not retained beyond what is necessary for the Service
4. No Sharing of Portfolio Data
We will never share your individual portfolio data, trading strategies, positions, or performance metrics with any third party, including:
- Other users of the platform
- Advertisers or marketing partners
- Data brokers
- Analytics companies (only anonymized, aggregated data is used)
- Social media platforms
5. CoinGecko API Data Usage
The Service uses the CoinGecko API to provide real-time market data. When you use the Service:
- Price requests are made from our server to CoinGecko, not directly from your browser in most cases
- CoinGecko does not receive your personal information or trading data
- Market data received from CoinGecko is used solely for display, signal generation, and backtesting within the Service
- CoinGecko's own privacy policy governs their data practices: coingecko.com/en/privacy
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- All data transmission uses HTTPS/TLS encryption
- WebSocket connections use WSS (encrypted)
- MT5 credentials are encrypted at rest using AES-256
- Server infrastructure on Fly.io with automatic security updates
- Access to user data is restricted to authorized personnel only
7. Data Retention
- Paper Trading Data: Stored in your browser's local storage. Cleared when you clear browser data or reset your portfolio.
- Account Data: Retained for the duration of your subscription plus 30 days after cancellation
- Live Trading Logs: Retained for 90 days for Trader plans, 365 days for Professional plans
- Payment Records: Retained for 7 years as required by financial regulations
- Support Communications: Retained for 2 years
8. Your Rights (GDPR)
Under the GDPR, you have the following rights:
- Right of Access: Request a copy of all personal data we hold about you
- Right to Rectification: Request correction of inaccurate personal data
- Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
- Right to Restriction: Request limitation of processing of your personal data
- Right to Portability: Request your data in a machine-readable format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent for data processing at any time
To exercise any of these rights, contact us at elvizekaj@zedigital.tech. We will respond within 30 days.
9. Cookies
The Service uses only essential cookies required for functionality:
- Session Cookies: Required for authentication and maintaining your session
- Preference Cookies: To remember your settings (theme, selected assets, etc.)
We do NOT use tracking cookies, advertising cookies, or third-party analytics cookies. No data is shared with advertising networks.
10. International Data Transfers
The Service is hosted on Fly.io with servers in multiple regions. Your data may be processed in data centers outside your country of residence. We ensure all transfers comply with GDPR requirements through appropriate safeguards.
11. Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, contact us immediately for deletion.
12. Third-Party Services
The Service integrates with:
- CoinGecko: For market data (no personal data shared)
- MetaTrader 5: For trade execution (credentials encrypted)
- Fly.io: For hosting (infrastructure provider)
- PayPal: For payment processing (governed by PayPal's privacy policy)
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notification. Your continued use of the Service after changes constitutes acceptance of the updated policy.
14. Contact Us
For privacy-related questions or to exercise your data rights:
Data Controller: Z.E Digital Tech